← Back to the TransUnion UK verdict
The clause in context
This is an excerpt from our stored copy of TransUnion UK's page, showing the quoted sentence with the text around it. It evidences what refusing costs you.
- Fetched
- Checked
- 30 Aug 2026
- Position
- Paragraph 86 of 284
Consumer queries; legal and regulatory purposes
If you contact us we will normally need to use your personal data to help us deal with your enquiry. We may also sometimes need to use your personal data for legal and regulatory purposes.
Examples: legal and regulatory purposes
If you object to us processing your personal data for direct marketing purposes we will add your name to our suppression list in order to remove you from future direct marketing activities.
If you make a complaint about us to our regulators, they will normally ask us to investigate your case. This will involve accessing your personal data in the course of that investigation.
Similarly, if you start court proceedings against us, we will normally need to review how we have used your personal data in order to defend ourselves against your claim.
Acting as processors on our clients' behalf
The highlighted sentence is what the verdict quotes. The paragraphs above and below are shown so you can see it was not lifted out of a qualifying passage — they are not part of the quotation. This is an excerpt of a longer document, reproduced to let you check our work; the whole page is at the source link above.