---
title: "TransUnion UK: what refusing costs you"
url: "https://isitsellingme.com/entity/transunion/"
grade: "E"
category: "Credit bureaus"
last_checked: "2026-09-21"
---

# TransUnion UK

**Grade E.** What refusing costs you: You have to ask.

Credit bureaus · UK

## The clause

> If you object to us processing your personal data for direct marketing purposes we will add your name to our suppression list in order to remove you from future direct marketing activities.

Source: https://www.transunion.co.uk/legal/privacy-centre/pc-marketing-services, checked 21 September 2026. Archived copy: https://github.com/jgarpotter/isitsellingme-archive/blob/main/captures/brokers/transunion/policy/2026-09-21T124206Z.html

## How this grade was reached

- Base grade D, from what refusing costs you.
- −1: Recipients are sold to, or described only by category rather than named.
- Final grade E.

## The three axes

### What refusing costs you

Finding: You have to ask.
The way to refuse: Email ukconsumer@transunion.com and ask to opt out of the marketing services; the notice says a request may take up to 30 days to process.

> Opting out of our marketing services is simple. You have the right to object to us using your personal data for direct marketing purposes, including any profiling or similar activities which are performed as a precursor to direct marketing. You can contact us at ukconsumer@transunion.com and ask to opt out of the marketing services we provide to clients. If you opt out, we will add your name to our marketing suppression list, and ensure your data is not used for any of our marketing services. Please be aware that is may take up to 30 days to process any such request.

Source: https://www.transunion.co.uk/legal/privacy-centre/pc-marketing-services, checked 21 September 2026. Archived copy: https://github.com/jgarpotter/isitsellingme-archive/blob/main/captures/brokers/transunion/policy/2026-09-21T124206Z.html

### Who receives you

Finding: Categories only.
Categories: Retailers, Banks, Insurers, Other companies.

> We share personal data with our clients for the purposes described in section 2 above.

Source: https://www.transunion.co.uk/legal/privacy-centre/pc-marketing-services, checked 21 September 2026. Archived copy: https://github.com/jgarpotter/isitsellingme-archive/blob/main/captures/brokers/transunion/policy/2026-09-21T124206Z.html

### Whether the refusal covers everything

Finding: The document does not address 6 points about what the refusal covers.
- Not stated: Whether it applies to data already collected
- Not stated: Whether it covers in-store purchases
- Not stated: Whether it covers data bought about you
- Not stated: Whether it covers profiles inferred about you
- Not stated: Whether it binds a device or your account
- Not stated: Whether it expires

## The company's response

Asked on 31 August 2026. Disputed, 15 September 2026.

> We note your website is already live and publicly accessible, and that the assessment given to TransUnion does not align with the ratings given to similar entities with an opt out procedure substantially the same as Transunion’s. We are not sure, therefore, whether your assessment has accurately understood TransUnion’s business as we note that it is, and was on your initial review, simple and straightforward for individuals to opt out of the use of their personal data for any marketing purpose at no cost to them (by email notification to ukconsumer@transunion.com).
> We would ask that you check your information against TransUnion’s privacy notices as a whole (some of which were recently updated following their annual review), and the opt out process which remains the same, which you can find at the following webpages:
> · Marketing Services Privacy Notice | An Information & Insights Company
> · Marketing services and your data | An Information & Insights Company
> · Contact TransUnion UK | An Information & Insights Company

---

Page: https://isitsellingme.com/entity/transunion/
How grades work: https://isitsellingme.com/methodology/
Last checked: 21 September 2026